Shipping policy

At Traveler Support Hub US, we are committed to ensuring a smooth and transparent shipping experience for our customers. Please read our shipping policy carefully:

1. Payment Method

  • We accept Cash on Delivery (COD) only.
  • No electronic payment methods such as credit/debit cards, online transfers, PayPal, or digital wallets are accepted.
  • Customers must pay the full invoice amount in cash to the delivery personnel at the time of delivery.

2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • You will receive a confirmation message once your order is successfully placed.

3. Delivery Timeframe

  • Standard delivery typically takes 3–7 business days, depending on your location.
  • In remote or rural areas, delivery may take slightly longer due to logistics limitations.

4. Shipping Charges

  • Shipping costs are calculated based on the delivery address and will be clearly mentioned during the order process.
  • Free shipping may be available during promotional periods or for orders above a certain value, which will be communicated on our platform.

5. Order Tracking

  • Once your order is dispatched, we will provide a tracking number via SMS or email (as applicable) so you can monitor its delivery progress.